Roles : Helpdesk

Roles

Roles are what we can add to a network user's account in order to change their access to certain parts of the platform. 

Roles are under the Network tab on the left side of the screen. 

Step #1

Please click "Add Role" and it will take you to this screen:


You can add what access you want this Role to have here. When you are done click "Add


Step #2

Now you want to add that role to a user's account. Please go to the user's account. Network > Accounts > Click the user's name > Click "Edit


Select from this dropdown the Role, then click "Save"





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