Roles : Helpdesk

Roles

Roles, located under Network is where you'll define your network user's access to sections of the platform.


Step 1

Click "Add Role" in the top right view of the window, and it will take you to this screen. Here you will be able to:

  • Name the Role you wish to create
  • Select all access that you'd like the Role to have 

When you're finished, click Add in the bottom right corner




Step 2

Once the Role is created, you can add it add network users and assign them to designated Roles. 


To do this, go to the user's account. Network > Accounts > Click the user's name > Click "Edit


Select from this dropdown the Role, then click "Save"





Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.