Email Templates : Helpdesk

Email Templates

Email templates give the network the ability to customize the email messages that our system sends to their affiliates. 

You can find this under Network > Settings > Email Templates

Step #1

On the email templates page you need to click the three dots on the right to edit or view the template.

Step #2

When you edit the template you can use HTML or plain text to write it. The email server will default to HTML. If you just want to write it in plain text then you have to actually delete all the HTML text. 

Step #3

You can also insert macros down at the bottom of the page to allow you to personalize the emails. 

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