Reversal Postback : Helpdesk

Reversal Postback

There is now a postback that will reverse an existing transaction/conversion/event. This may come in handy for e-comm users, or any others that have a need for cancelations or returns. 

Step 1

Place the postback as follows, on the page you wish to trigger the reversal on. There are 3 available options.

A. Using the Conversion ID will reverse the specified conversion

https://your-everflow-tracking-domain/reversal?conversion_id=CONVERSION_ID


B. Using a Transaction ID, WITHOUT an Event ID which will reverse all events tied to the Transaction ID

https://your-everflow-tracking-domain/reversal?transaction_id=TRANSACTION_ID


C. Using a Transaction ID & an Event ID, will reverse any conversions that match both

https://your-everflow-tracking-domain/reversal?transaction_id=TRANSACTION_ID&event_id=EVENT_ID


*IMPORTANT* Please make sure if you are using &verification_token= in the regular postback that you are adding this to the reversal postback as well or else it will not work. 


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